Samsung Washer Error 5E – Meaning, Causes & How to Fix
The washer failed to drain water from the tub within the allotted drain cycle time.
Expert Verified
Reviewed by a Certified Electrical Engineer & Licensed Technician
Official Meaning
The washer failed to drain water from the tub within the allotted drain cycle time. The drain pump could not evacuate water fast enough or at all.
Real-World Causes
- 1Drain pump filter is clogged with lint, coins, buttons, or small objects from pockets
- 2Drain hose is kinked, crushed, or pushed too far into the standpipe
- 3Drain pump impeller is jammed by a foreign object like a hairpin or coin
- 4Home plumbing drain line is partially blocked or running slow
- 5Drain pump motor has failed mechanically or electrically
- 6Excess detergent causing thick suds that are difficult to pump out
Symptoms
Look for these signs to confirm error 5E on your Samsung Washer:
- 5E error code displayed during the drain or spin portion of the cycle
- Water remains visibly standing in the drum after the cycle stops
- Humming or buzzing sound from the pump area without any water draining
- Washer stops mid-cycle and will not advance to the next stage
- Foul smell developing from stagnant water if error is not resolved quickly
DIY Fix (Safe)
- 1Locate the drain filter access panel – usually at the bottom-left front of the machine behind a small cover
- 2Place towels and a shallow container under the filter area to catch water, then slowly unscrew the filter cap to drain the tub
- 3Pull out the filter completely and remove any debris – coins, buttons, lint buildup, hairpins
- 4Check the drain hose for kinks and ensure it is not pushed more than 15cm (6 inches) into the standpipe
- 5Run a drain-only or spin-only cycle to test if the pump now evacuates water properly
- 6If other fixtures on the same drain are also slow, the issue is in your plumbing, not the washer
Professional Action Required
- 1Disassemble and inspect the drain pump for impeller damage or foreign objects lodged deep inside
- 2Test the drain pump motor windings with a multimeter for continuity – replace if open circuit
- 3Inspect the pressure switch and air trap hose for blockages preventing water level detection
- 4Check the main control board for burnt relay contacts on the drain pump circuit
- 5If the home drain plumbing is the root cause, refer to a plumber to snake the drain line
Additional Context
Frequently Asked Questions
What does Samsung Washer error 5E mean?
How do I drain the water with a 5E error?
Related Error Codes
Other Samsung Washer Errors
Similar Errors on Other Samsung Devices
Drain error – the dishwasher is unable to pump water out within the expected time
The appliance control system detected a condition indicating drain system failure – water cannot be removed properly
The appliance control system detected a condition indicating drain system failure – water cannot be removed properly
The appliance control system detected a condition indicating drain system failure – water cannot be removed properly
About the Author
Technical Review Team
Reviewed by certified appliance technicians with 10+ years of Samsung repair experience. Every error code is verified against manufacturer service manuals and real-world repair data.