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E957Samsung Washer

Samsung Washer Error E957 – Meaning, Causes & How to Fix

The appliance control system detected a condition indicating communication error – internal control boards lost connection.

Medium Severity
Low
Medium
High
Critical

Expert Verified

Reviewed by a Certified Electrical Engineer & Licensed Technician

Official Meaning

The appliance control system detected a condition indicating communication error – internal control boards lost connection.

Real-World Causes

  • 1Clogged inlet filter screens
  • 2Loose wiring harness
  • 3Water supply valves not fully open
  • 4Blocked drain pump or hose
  • 5Electronic control board failure

Symptoms

Look for these signs to confirm error E957 on your Samsung Washer:

  • Slow filling or draining
  • Appliance stops mid-cycle
  • Clicking sounds as relays activate
  • Error appears at start of cycle

DIY Fix (Safe)

  1. 1Verify household water and power supply
  2. 2Inspect hoses and filters for blockages
  3. 3Restart appliance after disconnecting power for 5 minutes
  4. 4Clean accessible filters and sensors
  5. 5Run diagnostic mode if available

Professional Action Required

  1. 1Test valves, sensors, and motors with multimeter
  2. 2Inspect wiring harness and connectors
  3. 3Replace defective pumps, motors, or sensors
  4. 4Check control board relays
  5. 5Replace electronic control board if failure confirmed

Additional Context

Load Type
Any load type
Drain Related
Depends on cycle stage
Sensor Issues
Incorrect readings possible if sensors are blocked

Frequently Asked Questions

What does Samsung Washer error E957 mean?
The appliance control system detected a condition indicating communication error – internal control boards lost connection.
What causes Samsung Washer E957 error?
Common causes include: Clogged inlet filter screens, Loose wiring harness, Water supply valves not fully open.
How do you fix Samsung Washer error E957?
Start with these DIY steps: Verify household water and power supply. Inspect hoses and filters for blockages. If the error persists, professional service may be needed.

Related Error Codes

Other Samsung Washer Errors

4EThe control board detected insufficient water entering the tub during the fill cycle
5EThe washer failed to drain water from the tub within the allotted drain cycle time
UEThe washer detected an unbalanced load during the spin cycle
dEThe washer detected that the door is not properly closed or the door lock mechanism has failed to engage
E707The appliance control system detected a condition indicating communication error – internal control boards lost connection
E437The appliance control system detected a condition indicating communication error – internal control boards lost connection
E308The appliance control system detected a condition indicating communication error – internal control boards lost connection
E59The appliance control system detected a condition indicating communication error – internal control boards lost connection

About the Author

Technical Review Team

Reviewed by certified appliance technicians with 10+ years of Samsung repair experience. Every error code is verified against manufacturer service manuals and real-world repair data.