0xC000005EApplicationHigh

Error 0xC000005E — STATUS_NO_LOGON_SERVERS | Application Error Fix

Windows 10Windows 11Windows Server 2016Windows Server 2019Windows Server 2022

What Does 0xC000005E Mean?

There are currently no logon servers available to service the logon request. No domain controller could be contacted to authenticate the user.

Real-World Causes

  1. 1Domain controller is offline or unreachable
  2. 2Network connectivity issues between the client and the domain controller
  3. 3DNS is misconfigured and cannot resolve domain controller addresses
  4. 4Firewall blocking LDAP, Kerberos, or other AD-required ports
  5. 5All domain controllers are overloaded or experiencing issues

Symptoms

  • Cannot log into a domain-joined computer
  • Network drives and resources are unavailable
  • Applications that require domain authentication fail
  • Group Policy updates fail to apply

DIY Fix

Beginner-friendly steps you can try at home

  1. 1Check your network connection — ensure the cable is plugged in or Wi-Fi is connected
  2. 2Try logging in with cached credentials if available
  3. 3Restart the computer and try again
  4. 4Verify DNS settings: ipconfig /all should show the domain DNS server

Advanced Fix

For experienced users and IT professionals

  1. 1Test domain controller connectivity: nltest /dsgetdc:<domain-name>
  2. 2Verify DNS resolution: nslookup <domain-name>
  3. 3Check required ports: Test-NetConnection <DC-IP> -Port 389 (LDAP), 88 (Kerberos), 53 (DNS)
  4. 4Reset the machine account: netdom resetpwd /server:<DC> /userd:<admin> /passwordd:*
  5. 5Review the Netlogon service status and logs on both client and domain controller

Frequently Asked Questions

Can I log in without a domain controller?
Yes, if you have previously logged into this computer with your domain account. Windows caches credentials locally by default, allowing you to log in even when the domain controller is unreachable. However, you will not have access to network resources.
What ports need to be open for domain authentication?
Key ports include: TCP/UDP 53 (DNS), TCP/UDP 88 (Kerberos), TCP 135 (RPC), TCP/UDP 389 (LDAP), TCP 445 (SMB), TCP/UDP 464 (Kerberos password), and TCP 636 (LDAPS).

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About the Author

Windows Troubleshooting Team

Verified against official Microsoft documentation and real-world diagnostic data. Error behavior confirmed across Windows 10, Windows 11, and Windows Server.